---
title: "FAQ"
url: https://cspsychologist.com/faq-frequently-asked-questions/
date: 2026-03-05
modified: 2026-08-14
lang: en
author: "Charis Stavrou"
description: "Frequently Asked Questions Therapy Process | GeSY | Payment & Insurance | Online Therapy | Confidentiality | Therapist Fit | Logistics Therapy Process What should I expect in the first..."
image: https://cspsychologist.com/wp-content/uploads/2024/04/feautured-charis-stavrou-clinical-psychologist-limassol-cyprus-1024x536.png
word_count: 1032
---

# FAQ

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# Frequently Asked Questions

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Therapy Process | GeSY | Payment & Insurance | Online Therapy | Confidentiality | Therapist Fit | Logistics

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## Therapy Process

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### What should I expect in the first session?

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The first session is an opportunity for us to get to know each other. We’ll talk about what brings you to therapy, what you would like to work on, and any relevant background information. You’re welcome to share at your own pace — there is no pressure to “tell everything” at once. We will also discuss how therapy works and set some initial goals together. You will also be provided with information regarding the sessions, the consent form and the therapeutic process in general. These terms are explained thoroughly, and any questions can be answered.

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### How often will we meet?

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The frequency of the sessions can be discussed and agreed between the client and the therapist. Most clients begin with weekly sessions or sessions every other week, as consistency helps build momentum and depth in the work. Over time, we may move to bi-weekly sessions or every few weeks depending on your needs, goals, and progress.

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### How long will I need therapy?

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The length of therapy varies from person to person. Some clients benefit from short-term, focused work (a few months), while others choose longer-term therapy for deeper exploration and ongoing support. We will regularly review your progress and adjust as needed.

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### What if I don’t feel comfortable after a few sessions?

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Feeling comfortable and safe is essential in therapy. If something doesn’t feel right, we encourage you to bring it up so we can explore it together. If you feel that your therapist is not the right fit for you, they fully support your decision and can help guide you toward another professional if needed.

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## GeSY - General Healthcare System

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### How do I get a referral for GeSY?

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In order to get a referral for GeSY, you need to contact your G.P. They will assess your needs and get you a referral.

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### What is the number of sessions covered via GeSY?

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GeSY covers a specific number of sessions per referral, depending on clinical needs.

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### What is the cost (co-payment) of sessions in GeSY?

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There is a co-payment of 10 euros for every visit in GeSY.

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## Payment and Insurance

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### Do you accept insurance?

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Our office currently accepts selected insurance providers. Please contact me directly to confirm whether your provider is covered.

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### What forms of payment do you accept?

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Payment can be made via cash, bank transfer and card. Details are discussed during the first session.

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## Online Therapy

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### Do you offer online or virtual sessions?

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Yes, our office offers both in-person and online sessions, allowing flexibility depending on your location, schedule, or personal preference.

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### Is online therapy as effective as in-person sessions?

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Research shows that online therapy can be just as effective as in-person therapy for many concerns. The most important factor is the therapeutic relationship, which can be built both online and face-to-face.

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### What platform do you use for online sessions?

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Online sessions are conducted through a secure, confidential video platform that protects your privacy. Details and instructions are provided before your first online appointment.

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## Confidentiality

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### Is therapy confidential?

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Yes. Therapy is confidential, and your privacy is taken very seriously. Information shared in sessions will not be disclosed without your consent, except in rare situations required by law (such as risk of harm to yourself or others). We will discuss confidentiality in detail during the first session.

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## Therapist Fit

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### How do I know if you’re the right therapist for me?

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A good therapeutic relationship is built on trust, safety, and collaboration. You may get a sense from our first few sessions whether you feel understood and supported. You are also welcome to contact me with any questions before booking to help you decide.

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### What if I want to change therapists?

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You are always free to change therapists. If you decide to do so, we can discuss your reasons and we can assist with referrals if helpful. Your wellbeing and comfort are the priority.

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### Do you work with specific populations (e.g., LGBTQ+, BIPOC, teens)?

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I work with adults, adolescents and couples, experiencing concerns such as anxiety, depression, stress, relationship difficulties, life transitions, and self-esteem challenges. If you are unsure whether your concern is something we work with, feel free to reach out.

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## Logistics

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### Where is your office located?

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My office is located in Limassol, Cyprus. The exact address is [Laertou 12, Apostolos Andreas, 3065, Limassol, Cyprus](https://maps.app.goo.gl/X72HkKqvUDq94Pyk9). Detailed directions will also be provided upon booking. The space is private, comfortable, and easily accessible.

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### What is your cancellation policy?

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If you need to cancel or reschedule, please provide at least 24 hours’ notice. Late cancellations or missed appointments may be charged at the full session fee.

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### Do you offer evening or weekend appointments?

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Please contact me to check current availability, as schedules are arranged based on current needs.

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### Is there parking or public transportation nearby?

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Yes, there is convenient parking nearby, and the office is accessible by public transportation. Specific directions are provided before your first appointment.

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## Book your session

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Hello, I'm interested in booking a session. Please let me know your availability.

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